Shipping policy

Reliable Delivery, Right to Your Doorstep

At INTEX Home Appliances, we aim to provide a convenient, secure, and dependable delivery experience.

Free Shipping on Prepaid Orders

Enjoy FREE SHIPPING on ALL prepaid orders!

Customers who complete payment in advance receive free standard shipping to destinations served by our store.

Any delivery restrictions or exceptions will be clearly disclosed before checkout.

Order Processing

Orders are normally prepared for dispatch within [1–X Business Days] after order confirmation or successful payment, as applicable.

Processing times may vary during holidays, promotional campaigns, or periods of high demand.

Estimated Delivery Time

Estimated delivery within Pakistan:

[X–Y Business Days], depending on location and courier availability.

Delivery estimates are not guaranteed arrival dates. We will notify customers of significant known delays.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations and orders.

Any applicable COD shipping or handling charges will be displayed during checkout.

Order Tracking

Where courier tracking is available, customers may receive tracking information after dispatch through email, SMS, or another supported communication channel.

Delivery Information

Customers are responsible for providing accurate and complete delivery details, including their address and contact number.

Incorrect or incomplete information may cause delivery delays.

Damaged or Missing Shipments

If your package arrives damaged, contains an incorrect product, or does not arrive as expected, contact our support team promptly.

We will coordinate with the relevant courier and assist in resolving the issue.

Shipping Support

Email: intexappliances9@gmail.com